Returns

At Boudoir, we hope that you are happy with your purchase, if  however you need to return your purchase for any reason, please note that the following conditions apply.

All returns must be in original condition with all tags and labels still attached and unsoiled within 14 days of purchase for an exchange or refund with proof of purchase (i.e. the receipt).

Extra care must be taken when trying on clothing as unwanted items must be returned in a re-saleable condition.

Only the amount of the item will be returned. The postage will not be returned unless the item is faulty. Boudoir reserve the right to refuse an exchange or refund if they consider the item damaged in any way.  This does not affect your statutory rights

Unfortunately we are unable to accept any returns on thongs, briefs, shorts or pants. This is normal practise for the industry and does not affect your statutory rights.

We do accept returns on Sale items but not Clearance items .

Please note that refunds will be processed only via original method of payment.

If returns are being made by post, the cost of the return postage will not be met by Boudoir. We advise customers returning items through the post to get proof of postage in case of disputes.